PATIENTCONNECT
Activate patients
PatientConnect delivers tailored digital health information to relevant patients at key decision-making moments
Revolutionizing the point of care
Activate patients and spark meaningful conversations at the point of care. PatientConnect leverages information collected with consent on Phreesia’s intake platform to offer clinically qualified patients tailored, one-to-one health content at critical moments in their healthcare journey.
Whether appointments happen virtually or in person, PatientConnect helps you empower patients to participate in their care decisions.
Connect with patients before, during and after their appointment
Patient engagement during check-in
Digital engagement appears on screen after patients who consent complete their check-in tasks
Real-time follow-up communication
Patients who request a follow-up email or text message receive a link to your chosen resource
Post-script engagement
After the doctor enters the script into the EHR, patients who consent receive tailored fill and adherence support
Phreesia saved my life. After viewing health content on its platform during check-in, I decided to ask my doctor about a potential treatment for some issues I was experiencing. My doctor ran some tests that showed I had a severe medical condition, and I ended up having an operation that pretty much saved my life. The content Phreesia presented helped me ask the right questions to get the care I needed.”
– Chemikia White, Phreesia patient
Educating patients for better outcomes
Phreesia’s digital engagements empower patients and help them have more informed conversations about their care.
of patients value receiving information about how to know and ask the right questions of their healthcare providers.1
of patients surveyed immediately after seeing condition-specific point-of-care messaging say they are likely to discuss the condition with their healthcare provider.2
1Phreesia survey of more than 2,800 patients
2Percentage of patients responding 3, 4 or 5 on a 5-point scale across all campaigns analyzed in 2022 and 2023
Driving medication adherence
Phreesia provides crucial touchpoints at high-intent moments, including just after a prescription is written, to help patients get on—and stay on—therapy.
Results that matter
Phreesia helps you measure your brand’s exact new patient starts based on the patients who saw your digital engagement, with an average conversion rate of 8x lift over control.
More than
80,000
incremental new patient starts3
8x
lift over control4
(700% increase)
3Aggregate across multiple programs in 2023
4Data based on third-party impact analyses; average lift based on all Phreesia programs in 2023
